To provide a high quality, professional and efficient service to ensure that the requirements of internal and external stakeholders and clients are This achievement will result in efficiency and maintaining strong customer focus which will enhance long-term sustainability and profitability within the Organization.
The Management Team will show leadership and commitment, and bear the responsibility for establishing, implementing, integrating and maintaining the Quality Management System (QMS).
To ensure sufficient resources are made available within the Organization to achieve its quality
To promote the achievement of quality objectives through communication, engagement, practical example and
Each employee is expected to have proper understanding of the importance of the Quality System Function along with their responsibilities as it relates to contributing to the overall effectiveness of the Quality System The firm will provide all employees with the appropriate and relevant guidance and support to this end and to demonstrate the relevance of the Quality Function System and its importance to the success of the Organization.
Each employee is responsible for the proper performance of the duties required by their specific role, and training will be provided for all employees in relation to the
The Organization shall adopt the concept of promoting continual improvement and setting of Quality Objectives in line with the framework laid down within ISO 9001:2015 These objectives will address the risks and opportunities within the Organization as determined by Executive Management.
It is the Executive Management’s ultimate responsibility to monitor, measure, evaluate and enhance the Quality Management System through regular reporting and communication of the status and effectiveness at all
The Quality Management System shall promote compliance with local rules, regulations and prompt the fulfilment of contractual commitments with the interested parties.